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Recognizing Exceptional Service in a Senior Living Community

Providing great customer service can make all the difference to residents and families in a senior living community. If you have experienced exceptional customer service, we want to hear about it and celebrate it.

The Leon Rosen Award for Exceptional Customer Service is designed to recognize Jewish Home employees who go above and beyond their job description to provide incredible service to the residents of the Jewish Home. Nominations are ongoing and accepted throughout the year. To nominate a caregiver(s), please fill out our online form here, or print out a nomination form here and drop it off or email us at

Wondering what’s happening?

Dog Therapy Program Fashion ShowFashion shows, ice cream socials, painting contests, pet visits…there is always a bustle of activity at Jewish Senior Life. Staff, residents and loved ones actively participate in life here. We encourage you to check out our calendar of events and welcome you to join us.


You can also download our JSL Connect app to view calendars, care teams and campus news right from your mobile device! Download the free JSL Connect app from the Apple App or Google Play store today. Question on the app? Email us 


Curious what’s happening this month? Click below to access activities calendars for:

Come Visit

Looking for information on accommodations or transportation in the area? Click here for a list of local lodging and transportation options.

Volunteers Welcome Interested in volunteering? Click here
Community Resources

It can be very challenging to navigate the variety of services and resources available in our community. Here are some links you may find helpful.

Alzheimer’s Association



NY State Division of Veteran’s Affairs

Association of Jewish Aging Services

Jewish Community Center

Jewish Family Service

Jewish Federation of Greater Rochester

If you have further questions or need additional support, please contact our Social Work Department at (585) 784-6591.

Ice Cream from Cafe Shalom