Rochester, NY, August 24, 2020—Jewish Senior Life announces that Jackie Felker, Nurse Manager, today was honored with a Health Care Hero Award, presented by the Rochester Business Journal. The Health Care Heroes awards were created to recognize excellence, promote innovation and honor the efforts of organizations and individuals making a significant impact on the quality of health care in our area. Felker was being honored in the Health Care Staff category.
Felker has been with Jewish Senior Life for 3 years, and is a Head Nurse Manager for the mySuccess™ short-term rehabilitation program at Jewish Senior Life. She oversees a clinical team whose goal is to provide the best patient experience possible.
Under Felker’s leadership, the mySuccess program expanded its capacity from 66 to 88 patients. Felker’s strong clinical and mentorship skills also helped reduce hospital readmission rates by 5 percent and shorten the lengths of the hospital stays.
“Jackie is a dedicated nurse and leader who puts our patients and their families first, and leads by example,” said Kim Sidoti, Director of the mySuccess program of Jewish Senior Life. “She has been an integral part in growing the short-term rehabilitation program as well as ensuring the interdisciplinary team that works with her grows and is empowered to make the best decisions for the good of the patient.”
Felker was honored at the awards luncheon on August 24, which was a virtual event this year.